This Confidentiality Policy outlines how Le Hoai Thu ("Lomantica," "we," or "us") collects, uses, and safeguards your information when you use the Lomantica application.

We operate on a strict "privacy-first" philosophy. We collect only the minimal data required to provide our services, and we unequivocally do not sell, rent, or trade your personal information to third parties.

Voluntary Information: This may include your name, email address (for account recovery or support), and any preferences or content you voluntarily choose to save within the App.

Technical Diagnostics: We may collect anonymous, aggregated diagnostic data, such as device type, operating system version, and crash reports, solely for the purpose of maintaining App stability and improving performance.

We use the information we collect exclusively to: operate and maintain the App's core features; provide responsive customer support; manage subscription states (if applicable); and improve the overall functionality and security of the App. We do not use your data for targeted advertising.

We do not sell your personal information. We may share limited, necessary data only with trusted third-party service providers who assist us in operating the App (e.g., secure cloud hosting providers). These providers are contractually bound to protect your data and use it solely for the services they provide to us.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the complete deletion of your account and associated data at any time by contacting us. Please note that uninstalling the App does not automatically delete your account data from our servers.

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information. Data transmitted between the App and our servers is encrypted. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

If you have any questions or concerns regarding this Confidentiality Policy, please reach out to us directly at [email protected].